Shipping policy
Shipping & Delivery Policy
Last updated: September 24, 2026
Autovoth ships eligible furniture, lighting, and home-living products through autovoth.com.
Where we ship
Checkout is configured for enabled destinations across Europe and North America and for China, Hong Kong, Singapore, Japan, Taiwan, and South Korea. Final availability is confirmed after a complete delivery address is entered at checkout.
Currency and shipping charges
Store and checkout prices use USD. Shipping is calculated from the merchandise subtotal after discounts and before taxes and shipping charges. A merchandise subtotal below USD 36 is charged USD 6 for standard shipping. A merchandise subtotal of USD 36 or more qualifies for free standard shipping.
Processing and delivery estimates
Paid orders are normally processed and dispatched within 3 business days after confirmation. Estimated delivery is 5–15 business days after dispatch. Weekends and public holidays are not business days, and estimates are not guaranteed arrival dates.
Tracking and split shipments
When tracking is available, it is sent to the contact details provided with the order. Items may ship separately without an added charge solely because the order is split.
Address changes, customs, and import charges
Contact us promptly if an address is wrong. Changes are not guaranteed after fulfilment begins. Buyers are responsible for destination duties, taxes, customs fees, and lawful import requirements unless checkout expressly states otherwise.
Lost packages
If your tracking has stopped updating or you believe your package may be lost, please contact us at support@autovoth.com and provide your order number, tracking number, and delivery address. We will investigate the shipment with the delivery carrier. Once the carrier confirms that the package is lost, we will dispatch a replacement at no additional charge within 3 business days.
Delivery delays
Delivery estimates are not guaranteed when a delay results from circumstances beyond our reasonable control, including severe weather, natural disasters, disease outbreaks, epidemics, pandemics, or public health emergencies. If a delay results from an avoidable human or operational error attributable to us or one of our delivery partners, we will review the circumstances and may provide appropriate compensation or another reasonable remedy on a case-by-case basis. This section does not limit any mandatory consumer rights that apply to your order.